Sometimes "life admin" tasks like re-ordering contact lenses can be overlooked until it's after business hours.  Furthermore, sometimes it's more convenient to click a few buttons on a computer than to interact with a real human being. 

We understand this, which is why we've added the option to re-order your contact lenses and pay in a single step through our website.

 

Advantages of using our online re-ordering system:

  • Re-order and pay in a single step, at any time of day
  • No need to remember your prescription - we'll make sure you get the correct powers
  • Lenses delivered free to your home or work, or you can collect (and/or pay) in-store
  • Secure payment portal, with the same discounts for bulk purchase as we offer in-store

 

To Re-order Your Lenses:

To access the Contact Lens Re-Order system, go to our website, then from the Shop Online menu, select either Contact Lens Reorder - Daily,  or Contact Lens Reorder - Monthly/Fortnightly

It operates in exactly the same way you'd expect any online store to operate, but to make things clear, a step-by-step guide is spelled out below:

  1. Select the type of lens you wear, then use the drop-down menu to choose the pack size you want (if applicable).  Click "Add to Cart".  You don't need to know your prescription - we'll sort that out.
  2. Select "Continue Shopping" if you want to keep browsing, or "View Cart & Checkout" if you've got everything you need.
  3. You're now viewing your Shopping Cart:
    1. Select the number of packs of lenses you need (4+ packs gets you a 10% discount)
    2. Enter any discount code in the box (Click "Redeem" to make sure it's applied). 
    3. Select whether you wish to get the lenses shipped to your address, or collect in store. 
    4. Click "Secure Checkout" to go to the secure payment portal.
  4. You're now at the Checkout: 
    1. Select your payment type (credit, bank transfer, or pay in-store), and enter your details for delivery. 
    2. Tick the "Create Account" checkbox if you want to save time next time you order. 
    3. Leave us any special instructions in the "Instructions" field.  
    4. Check the order is correct, then enter your credit card details (if that's how you want to pay). 
    5. Select "Place Order", and you're done.

It may seem like a lot of steps when they're itemized out as above, but it's really very intuitive (we hope!).

Although we hope you like the convenience of this new option, there's no obligation to use it.  You are still welcome to call our friendly staff, or email us the same way you've always done.

This is a new initiative for us, and we welcome your feedback on how this new service could be improved.  Please email any questions or feedback to troy@cassidyeyecare.co.nz.