I have been seeing Troy and more recently Stephanie for my optometry care for over ten years. I have always had excellent and professional care. Troy and Stephanie do a thorough examination not only for vision but looking at preventative eyecare, screening for glaucoma and giving helpful suggestions to alleviate any problem. They have helped me feel at ease through reassurance and education. I always feel when I leave that I have a lot more knowledge about vision and eyecare. I would highly recommend this eyecare service.
— Kate based in Te Atatu
Just want to let you know the new reading glasses I got from you recently are perfect. I'm very pleased with them. They fit well and my vision is now excellent. Thanks for all your efforts. See you in two years time!
— Robyn based in Avondale
I wish you to know how very pleased I am about the service and consideration that I have been given by you and your staff at your New Lynn practice. I am delighted with my new glasses. They are a dramatic improvement in anything I have experienced during the last four years and in particular they have a superior peripheral field of view which enables me to drive, park, and negotiate obstacles in a way that I have not been able to do for four years! Thank you.
— Robin based in Mt Albert
For the last 7 years Troy has looked after my eye health care needs, and I have always had exceptional service. At the end of September 2015 I noticed that my eye was unusually opaque, and after a couple of days of it not clearing up I walked into Cassidy Eyecare seeking Troy's advice and reassurance. Without thought Troy examined my eye and discovered that my retina was detached. He immediately made an appointment for me at the Eye Institute and that night I was operated on. I would like to thank Troy for his very generous service and care, and would not hesitate to recommend Cassidy Eyecare.
— Paul based in Te Atatu Peninsula
Dear Noelle, Troy and Stephanie,
I would like to thank you for the excellent care I have received throughout. From my initial examination, removing my broken eye contact lens, bringing in special frames for consideration, and much more. Your expedient service has always been most appreciated. I have always been treated with courtesy and professionalism. I am most impressed with the way in which you handled getting the new lens for my glasses all with a turn around of four days. Again, thank you and it has been a pleasure being your client.
— Barbara based in Te Aroha
Hi Troy, I thought you’d be interested to hear how my new sports glasses performed after picking them up last Tuesday. They were superb! Very comfortable, great clarity & field of vision, and they stayed clear for the whole match. Thanks again for looking after those for me – your care and attention was appreciated.
— Murray based in Grey Lynn
Hi Maggie. I just wanted to let you know I am very happy with my three sets of spectacles now that Troy has sorted out the improved prescriptions, something xxxx were incapable of doing. You also have an excellent laboratory service which again xxxx don't have.
— Peter based in New Lynn
Hi Folks. I thought you might like some feedback on my recent purchase. I am very happy to say that these are the best fitting glasses with the clearest vision that I have had in at least the last ten years. I actually look forward to putting them on in the morning as they fit so well and I’m not constantly pushing them up my nose. I am so pleased I took your advice with regard to frames and getting the thinner lenses.
— Alan based in Papatoetoe
For some time I had trouble with sore, irritated eyes, and was unable to get any relief. At my eye examination with Cassidy Eyecare the condition of Meibomian Gland Dysfunction was diagnosed. I started daily treatment applying a warm wheatbag and massaging my eyelids. This helped my symptoms immediately. I now see Troy every month for a treatment in his office which also makes a big difference. The uncomfortable irritation has been greatly reduced, and I am grateful to have the condition greatly eased and under control. A simple solution for a difficult problem.
— Gillian based in New Lynn
A few years ago, I had a serious problem with my left eye, which I was unaware of. It was discovered by Troy during a regular check up and I know from this experience that his advice can be relied upon. I have recently visited him at his business in New Lynn, travelling from my home in Mt. Wellington in order to do so. Why do I travel across Auckland? It's quite simple - I have confidence in him and his friendly staff and I will continue to seek his professional services and advice in the years to come
— Margaret based in Mt Wellington
We have been customers of Troy for many years and are delighted to recommend Cassidy Eyecare for thoroughly professional and friendly service.
— Garry & Pat based in Te Atatu
After messing around for a few days with an eye problem I went to see Troy one Friday at 4pm. He examined my eye and detected a retinal detachment. He sent me to a specialist at 5pm to confirm the diagnosis and my eye was operated on the next morning. I can not speak highly enough of Troy’s high level of skill, professional attitude and the support he gave me at this time. I would not hesitate in recommending Troy to anyone with an eye problem.
— Sharyn based in New Lynn
We have been customers of Cassidy Eyecare for several years, and have needed ongoing and expert care for our keratoconus and contact lenses. This is a very good optometrist. We have always been very happy with the care and attention we have received from Troy and his team, and can recommend their service to anyone needing quality eyecare and a friendly smile.
— Alan & Julie based in Glendene